Macron Kunde
Plassering.
Karmsundgata 178
5527 Haugesund
Kontakt.
kundeservice@macron.no
+47 960 10 001
 

Macronstore kundeservice er tilgjengelig med følgende åpningstider:

Man-Fre: 09.00-15.00
Kontakt oss
Levering
Levering av varen fra selgeren til kjøperen skjer på den måte, på det sted og til det tidspunkt som er angitt i bestillingsløsningen i nettbutikken. Hvis ikke leveringstidspunkt fremgår av bestillingsløsningen, skal selgeren levere varen til kjøper innen rimelig tid og senest 30 dager etter bestillingen fra kunden. Skal selgeren sørge for at varen blir sendt til kjøperen, plikter han å få varen fraktet til bestemmelsesstedet på egnet måte og på vanlige vilkår for slik transport. Bestemmelsesstedet er hos kjøperen med mindre annet er særskilt avtalt mellom partene.

Dersom du ikke henter pakken og forholder deg ellers helt passiv, vil dette ikke gi oss noen indikasjoner om hvorfor pakken ikke er hentet. Du vil da ikke ha oppfylt kravene som stilles til deg i henhold til Angrerettloven §11 og §13, og mister således retten til å gå fra avtalen. Du vil da bli belastet med fraktkostnader tur/retur og et gebyr pålydene kr. 350,- Dette for å dekke våre kostnader i forbindelse med den uavhentede pakken.
Avtaleparter
The agreement between buyer and seller consists of information the seller provides the purchase in order solution in the site (including without limitation information about the nature, quantity, quality, other characteristics, price and delivery), any direct correspondence between the parties (eg e-mail) as well sales conditions

SELLER
Scandinavian Sport Import AS
Contact Address: Karmsundgata 178
5527 Haugesund
Email: haugesund@macronstore.com
Phone: 96010001
Org. No: 911 899 523


BUYER
The person placing the order.

Prices, which are quoted in the shop include VAT. Information on the total cost buyer shall pay, inclusive of all taxes (VAT, customs, etc.) and delivery costs (freight, shipping, billing fee, packaging, etc.) as well as specification of the individual elements of the total price given in order solution before booking has been made. (Product Deliveries to Svalbard or Jan Mayen will be sold without the addition of VAT). (1)

The agreement is binding for both parties when the buyer's order is received by the seller. A party is not bound by the agreement if it has been writing or typing error in the quotation from the seller in order solution in the site or in the buyer's order, and the other party realized or should have realized that it was such a mistake.

Angrerett og retur
Enclosed in the package included a return form. If you regret the trade fill out the form and submit it along with the item and send it back to us. The last may not have been packed up and seals may not be broken. The buyer may cancel the purchase of the product after cooling Act (7). Withdraw means that the buyer a reason to return goods to the seller even though there is no shortage at it and even if it is not delivered. The buyer must give the seller notice of the use of the right of withdrawal within 14 days after the goods, the prescribed information on the right of withdrawal and return form is received. Receives buyer regret form and the required information at a later date than by delivery of the item, begin the withdrawal period to run from the day the buyer receives the return form and information. If the buyer has not received sufficient information or return form, the withdrawal period still go out 3 months after receipt. If the buyer has not received information about the withdrawal at all, the deadline will be 1 year.

The message from the buyer to the seller on the use of the right of withdrawal should be consideration of evidence in writing (return form, e-mail, fax or letter) and must contain information about how the buyer will return the item to the seller. Using undo court Item must be returned to the seller within a reasonable time. The seller is obliged to refund the full purchase price to the buyer within 14 days from the date the seller receives goods or recall ballot or goods are placed at the seller's disposal. The seller can not set fees for the buyer's use of the right of withdrawal, but the seller may require the buyer to pay the return costs.

The buyer can examine the product before he or she regret the purchase. The product must still be delivered back to the seller in the same condition and quantity as it was when the buyer received it. Buyer should send the item back to the seller in its original packaging if possible.

The buyer can not regret the purchase of goods which deteriorate rapidly, goods which by their nature can not be returned, or on audio and video recordings (including CDs, DVDs) or computer applications where the seal is broken. The latter exception applies only if the seller clearly stated whether the conditions for withdrawal of the right of withdrawal on the seal. Suits printed on behalf of the client, not replaced.s
Ordrebekreftelse
Once the seller receives the buyer's order, the Seller shall without undue delay confirm the order by sending an order confirmation to the buyer. It is recommended that the buyer verifies that the order confirmation matches the order with respect to the number, product type, price etc. Is it not match the order and order confirmation, the buyer should contact the seller as soon as possible.
Betaling
The seller may demand payment for the goods from the time it is sent from the seller to the buyer. If the buyer uses credit cards (2) or debit card (3) by payment, the seller can reserve the purchase on the card when booking for up to 4 days from order. (4) Upon payment by credit card, the law on credit mm apply. (5) Offers seller after billing, the invoice issued to the buyer for shipment of goods. Maturity date shall be set at a minimum of 14 days from the buyer receives the shipment. The seller specific need to require advance payment from the buyer, for example in the manufacture of purchase, the seller may require this. Buyers under 18 years can only pay directly at the seller's delivery of the goods or the delivery of the goods by cash on delivery. (6)
Rettigheter, Garanti og Mislighold

Undersøkelse av varen

Når kjøperen mottar varen, anbefales det at han eller hun i rimelig utstrekning undersøker om den er i samsvar med bestillingen, om den har blitt skadet under transporten eller om den ellers har mangler. Hvis varen ikke samsvarer med bestillingen eller har mangler, må kjøperen melde fra til selgeren ved reklamasjon jf. kontraktens punkt 11. Dersom returen skyldes feilekspedering, feil eller mangler ved varen, refunderer vi naturligvis dine frakt utgifter.

Reklamasjon ved mangel og frist for å melde krav ved forsinkelse

Dersom det foreligger en mangel ved varen, må kjøperen innen rimelig tid etter at han eller hun oppdaget den, gi selgeren melding om at han eller hun vil påberope seg mangelen. Fristen er to måneder fra det tidspunkt da forbrukeren oppdaget mangelen. Dersom varen eller deler av den er ment å vare vesentlig lengre, er reklamasjonsfristen fem år.

Your warranty claim for delay

If the seller does not deliver the goods or supply it too late according to the agreement between the parties, and this is not due to the buyer or the buyer, the buyer according to the rules of consumer Chapter 5 circumstances withhold payment, demand fulfillment , terminate the contract and claim damages from the seller.

Fulfillment:If the seller does not deliver the goods at the time of delivery, the buyer may insist on the purchase and set a reasonable accessory deadline for compliance from the seller. The buyer can not demand performance if there is an obstacle that the seller can not overcome or if compliance would cause such a big disadvantage or cost to the seller that there are significantly disproportionate to the buyer's interest in the seller meets. Difficulty falling away within a reasonable time, consumer demand fulfillment.Termination: The buyer may cancel the agreement with the seller if the delay is significant or if the seller does not deliver goods within the additional period for compliance as the buyer has specified. The buyer may not terminate the contract while the deadline expires, unless the seller has said he or she did not meet the deadline.

Replacement:The buyer may also claim compensation for losses they suffer as a result of the delay of Seller ref. Consumer § 24. The buyer must submit claims to the seller when complaints cf. This contract section 11. Buyer's rights by lack If the product is faulty and this is not due to the buyer or the buyer, the buyer according to the rules of consumer law, Chapter 6 in the circumstances withhold payment, choose between rectification and replacement, demand reduction, require the agreement raised and compensation from the seller. Correction or replacement: If the item has a defect, the buyer may require the seller to rectify the defect or replace the same item. The seller may refuse buyer requirement if the implementation of the requirement is impossible or causes the seller unreasonable costs. Seller shall make no law or replacement within a reasonable time. Correction or replacement shall be made at no cost to the buyer, without the risk that the buyer does not cover their expenses and without significant inconvenience to the buyer. Seller can not make more than two attempts repair or replacement the same defect, unless there are special reasons that make further attempts are reasonable. Although buyer does not require repair or replacement, the seller may offer repair or replacement if this happens without delay. If the seller makes such repair or replacement, the buyer can not demand a price reduction or uplift. Price reduction: If the deficiency is not corrected or replace, the buyer may request a proportional price reduction. Elevation: Rather than discount the buyer may terminate the contract, except when the defect is immaterial. Replacement: The buyer may also claim compensation for financial losses they suffer as a result of the product is faulty ref. Consumer § 33.Kjøperen must submit claims to the seller when complaints cf this contract section 11. The rules concerning complaints shall in addition to, and independent of, the rules on withdrawal and any guarantees by the seller. Seller's rights by the buyer defaults If the buyer fails to pay or meet other obligations under the agreement, and this is not due to the seller or conditions of the seller, the seller in accordance with the rules of consumer law, Chapter 9 in the circumstances withhold the goods, demand fulfillment of the agreement, require agreement raised and compensation from the buyer. The seller may also circumstances could charge interest on late payments, collection charges and fees by not prepaid unclaimed goods. Fulfillment: If the buyer does not pay, the seller may insist on the purchase and require the buyer to pay the purchase price (true). If the goods are not delivered, the seller loses his right if he delays unreasonably before submitting his claim. Termination: The material payment default or material breach by the buyer, the seller may terminate the contract. The seller can not increase after the price has been paid. The seller may also terminate the contract if the buyer does not pay within a reasonable extension deadline set by the seller. The seller can not increase while the deadline expires, unless the buyer has declared that he or she will not pay. Replacement: The seller may claim damages from the buyer for financial losses they suffer as a result of breach of contract by the buyer cf. Consumer § 46

Interest on overdue payments / collection charges:If the buyer fails to pay the purchase price under the contract, the seller may claim interest on the purchase price under the Act relating to interest on overdue payments. (9) In case of payment claim may, after prior notification be sent to debt collection, and the buyer could then be held liable for charges under the Act on debt collection and other collection of overdue claims. (10)

Charge for unclaimed non-prepaid items:If buyer fails to collect unpaid goods, the seller can charge the buyer a fee of NOK 300, - + shipping trip / return. The fee shall be a maximum cover the seller's actual disbursements for delivering the goods to the buyer. Such fees can not be charged buyers under 18 years. (11)

Warranty
Warranty is according to Norwegian law and consumer law. A guarantee thus involves no restrictions on the buyer the right to claim and claims for delay or missing in paragraph 12 and 13.

Personal Data (12)
Unless the buyer agrees otherwise, the seller may only collect and store the personal information that is necessary for the seller to carry out obligations under the agreement. The personal information to the buyer under 15 years can not be obtained unless the seller has the consent of parents or guardians. Purchaser personal data may only be disclosed to others if it is necessary for the merchant to implement the agreement with the buyer, or legal case. The seller can only obtain the buyer's social security if there is an objective need for secure identification and such acquisition is necessary. If the seller will take the buyer's personal data for other purposes, such as to send the buyer advertising or information beyond what is required to implement the agreement, the seller must obtain consent of the buyer at the conclusion of the Agreement. The seller must give the buyer information about what personal information will be used and who will use the personal information. Buyer's consent must be voluntary and emitted by an active action, such as by check. The buyer should easily be able to contact the seller, for example by telephone or e-mail if he or she has questions about the seller's use of personal data or if he or she wants the seller to delete or modify personal information.

Dispute resolution
The Parties shall attempt to resolve any disputes amicably. The buyer can contact the Consumer Council for assistance in a dispute with the seller. If no amicable solution has been reached after mediation by the Consumer Council, the parties may request in writing that the Consumer Council promotes the dispute to the Consumer Disputes Commission. (13) Resolution of Consumer Disputes Commission is legally four weeks after preaching. Before the decision is enforceable, the parties may, upon submission of the subpoena to the Consumer Disputes Commission, the decision reviewed by the district court.

(1) See Law of 19 June 1969. 66 VAT § 16 (2) A credit card is a credit card where the settlement of the purchase happens afterwards by credit encoder (credit card company) sends cardholder invoice demanding payment. (3) A debit card is a credit card linked to a deposit account. Use of the card means that the user's account will be charged and the amount is transferred to the payee's account. (4) Reference. Model Agreement prepared by the Joint Committee on Contract Savings Banks Association and Financial Services Confederation - Terms and Conditions for credit cards and charge cards - consumer relationships paragraph 12 and pattern conditions prepared by the Banks Association and Financial Services Confederation for payment cards section 11. (5) Act of 21 June 1985. 82 of credit, etc. (6) Persons under 18 years can only pay in the aforementioned ways since they can not accumulate debts cf. Act of 22 april 1927 on guardianship of minors (vgml.) § 2 (7) law of 21. December 2000 No.. 105 Information and cooling etc. in remote sales and sales outside a permanent sales (consumer law). (8) Law of 21 June 1985 no. 82 on credit, etc. § 8. (9) The Act of 17 December 1976 no. 100 relating to interest on overdue payments. (10) The Act of 13 May 1988 no. 26 on debt collection and other collection of overdue claims. (11) Charges may not be required under 18s when